Broken heating blade
Most cases of a broken heating blade happen:
- When cleaning your IQOS 3 Duo™ Holder
- Incorrect insertion of the cap on the IQOS 3 Duo™ Holder
- Twisting the tobacco stick in the IQOS 3 Duo™ Holder
Some advice for future avoidance:
- When cleaning the Holder make sure the blade is cold.
- When cleaning the Holder make sure to not exert stress on the blade.
- When you place your cap on the IQOS 3 Duo™ Holder make sure it is aligned correctly before clipping it in place.
- Did you know that you should never twist your tobacco stick while it is inserted in the IQOS 3 and disrupt your IQOS™ experience?
Lights flash abnormally
This can be due to different reasons, get support to fix your IQOS.
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